Important Notice
Ecomruns provides digital consulting services only. We do not ship physical products. All our services are delivered digitally through email, secure portals, and online communication platforms.
Digital Service Delivery
Service Delivery Methods
- • Email delivery of reports and documentation
- • Secure client portal access
- • Video conferencing for consultations
- • Phone calls for ongoing support
- • Screen sharing for live demonstrations
Delivery Timeline
Standard delivery window: 2-7 business days from project initiation, depending on the complexity of the service and your specific requirements.
What You'll Receive
- • Detailed project reports and analysis
- • Implementation guidelines and recommendations
- • Access credentials for any tools or platforms
- • Follow-up support documentation
- • Ongoing consultation schedule (if applicable)
Cancellation Policy
Cancellation Terms
- • Before service starts: Full cancellation available with no penalties
- • After work begins: Cancellations are not accepted as we've already invested time and resources
- • Project modifications: Changes to scope may be accommodated based on feasibility
How to Cancel
To cancel your service, please contact us through one of the following methods:
- • Email: info@ecomruns.com
- • Phone: +1 (307) 293-0844
- • Contact form on our website
Service Modifications
Scope Changes
We understand that project requirements may evolve. We're flexible with modifications as long as they're requested before significant work has been completed.
- • Additional services can be added at any time
- • Service scope can be reduced before 50% completion
- • Timeline adjustments are possible with advance notice
- • Pricing adjustments will be communicated clearly
Communication
We maintain open communication throughout the project to ensure your needs are met. Regular updates and check-ins help prevent the need for major modifications.
Quality Assurance
Our Commitment
We're committed to delivering high-quality services that meet or exceed your expectations. If you're not satisfied with our work, we'll revise it at no additional cost.
Revision Policy
- • One free revision round per service
- • Additional revisions available at discounted rates
- • Clear feedback required for effective revisions
- • Revision timeline: 2-3 business days
Questions About This Policy?
If you have any questions about our shipping and cancellation policy, please don't hesitate to contact us: